Our People

The company is headed up by Tim Gleeson, Managing Director and co-founder, who has had over 30 years’ involvement in human services. The other Executive Director is Mandy Doon, a co-founder who works in business development and customer support. Mandy is a lawyer, with many years of experience in not-for-profit corporate and privacy law.

We have a great team. The service is delivered by a team of human service practitioners, and the software is managed by a technical team. There is a lot of cultural mashing of people, expertise and backgrounds in the organisation.

Our ‘prac team’ have been around human services for many years, and are very experienced in all aspects of program design, implementation and review. We spend our time working on client information issues, software configuration solutions, and capacity building with our customers.

We deliver training and support, liaise with system administrators and contribute to software design and data analysis when needed.

The technical team brings together a lot of IT experience, with backend, database and user interface expertise. We use an Agile development method, with continuous software updates. In-house systems stress the importance of communication and collaboration, and technical people have a strong awareness of human services, and the context in which they operate.

The CSnet® Board Chair is James Whitelaw, partner at HMW Partners, a leading independent Queensland firm of Chartered Accountants. As Chair, James provides leadership and advice in respect of business and financial strategy. Anne Cunningham is our Administrator and keeps our operations in focus.