Philippa Edgley

Philippa Edgley

Operations Lead


Philippa has over 20 years experience in quality assurance and business improvement within community services and corporate sectors.  Philippa brings her skills in stakeholder engagement, client satisfaction and program evaluation, workplace training, leadership and project planning to the role of Operations Lead in CSnet.

Philippa is responsible for contributing to strategies to support CSnet company mission and objectives, coordinating multi-team processes to optimise effectiveness, accountability and responsiveness. Philippa has led the team implementation of CSnet acquiring SOC2 accreditation and oversees the maintenance and improvement of the CSnet quality management system which underpins CSnet operations.

Philippa also has a role in the CSnet Practitioner team, to assist client organisations through project design and implementation, staff training and ongoing support to ensure the introduction of the CSnet system adds value to their operations. Philippa has extensive experience working with government agencies coordinating the transfer of data between CSnet and external government reporting systems to support organisations to meet their funding compliance reporting requirements . Philippa works across the teams of CSnet Practitioners and Developers to support innovative and solution focussed services to underpin the complex work of human services.