A holistic focus on children & families changes ‘siloed services'
About Family Support Newcastle
Family Support Newcastle is a community-based organisation that has supported children and families in the Hunter region for more than 40 years. Its services have grown across multiple programs and funding streams while maintaining a strong focus on families, practice and organisational values.
Practice and Programs
Family Support Newcastle takes a holistic approach across its programs, placing children and families at the centre rather than organising support around individual funding streams. It combines data with practice narratives to understand the family journey, demonstrate change and continually strengthen the way services are delivered.
How CSnet Supports the Work
CSnet brings information from Family Support Newcastle’s different programs into one client-centred system, helping staff understand the work with children and families across services while maintaining appropriate access to sensitive information. It also supports changing funder requirements, streamlines reporting and helps turn service data into useful evidence for practice, management and learning.
