VACCA is Embedding Indigenous Culture and Practice in CSnet

This case study shows how VACCA and CSnet are working together to embed indigenous culture and practice in the CSnet case management system.

Embedding Indigenous Culture and Practice in System Design

About VACCA

The Victorian Aboriginal Child and Community Agency (VACCA) is the largest provider of Aboriginal child, family and community programs in Victoria, working to strengthen Aboriginal children, families and communities.

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Practice and Programs

VACCA embeds Aboriginal culture and practice across its services, supported by its practice and outcomes framework. Its approach focuses on healing, protecting and connecting families, with meaningful cultural information and evidence helping VACCA understand outcomes and continually strengthen practice.

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How CSnet Supports the Work

VACCA uses CSnet across multiple programs to bring its practice, cultural approach and outcomes framework into everyday service delivery. Developed and rolled out in stages, CSnet reflects VACCA’s ways of working, supports meaningful data collection and reporting, and continues to evolve through the partnership between VACCA and CSnet.

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CSnet